RAZA Marketing (“RAZA,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit razamarketing.com, submit a form, contact us, or purchase our marketing services.
1. Information we collect
We may collect information you provide directly, including your name, business name, email address, phone number, city and state, industry, website address, marketing goals, and messages or other details you submit through our forms.
When you begin a purchase, payment and billing information is collected and processed by Stripe. We do not receive or store your full payment card number.
We may also receive limited technical information automatically, such as browser type, device information, referring pages, approximate location, and activity on the website. Our chat widget provider may process information you submit in a chat conversation.
2. How we use information
- Respond to questions, quote requests, and audit requests.
- Set up, provide, personalize, and support our marketing services.
- Process payments, subscriptions, refunds, and billing-related requests.
- Communicate about onboarding, service updates, and account or transaction information.
- Improve our website, services, security, and customer experience.
- Prevent fraud, enforce our agreements, and comply with legal obligations.
3. Service providers
We may share information with trusted providers that help us operate the website and deliver services. These providers may process information only for the purposes for which we engage them and subject to their own policies and agreements.
- Stripe: processes payments and subscription billing. Stripe’s privacy policy is available at stripe.com/privacy.
- LeadConnector / GoHighLevel: powers our website chat and may process chat messages and contact details submitted through that widget.
- Google: provides fonts, maps, and search-related services used on portions of the site.
- Hosting and infrastructure providers: store and serve website content and help maintain security and availability.
We do not sell your personal information. We may disclose information if required by law, to protect our rights or safety, or in connection with a business transfer such as a merger or sale of assets.
4. Cookies and similar technologies
Our website and third-party services may use cookies or similar technologies for essential functionality, preferences, security, analytics, and chat functionality. You can adjust cookie settings in your browser. Blocking some cookies may affect site features.
5. Data retention and security
We retain information for as long as reasonably necessary to provide services, maintain business and financial records, resolve disputes, enforce agreements, and comply with law. We use reasonable administrative, technical, and organizational safeguards, but no online system can be guaranteed completely secure.
6. Your choices and rights
Depending on where you live, you may have rights to request access to, correction of, deletion of, or a copy of your personal information, or to object to or limit certain processing. To make a request, contact us at hello@razamarketing.com. We may need to verify your identity before completing a request.
You can opt out of non-essential marketing communications by using the unsubscribe instructions in the message or contacting us directly. Service and transaction messages may still be sent when necessary.
7. Children’s privacy
Our services are intended for businesses and are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided information to us, contact us so we can address it.
8. Third-party links
Our website may link to third-party websites, including Stripe and social platforms. We are not responsible for the privacy practices or content of third parties. Review their policies before submitting information.
9. Changes to this policy
We may update this Privacy Policy from time to time. We will post the revised version on this page and update the “Last updated” date. Your continued use of the website after an update means the revised policy applies to your use of the site.
10. Contact us
Questions about this Privacy Policy may be sent to hello@razamarketing.com or by mail to RAZA Marketing, Panama City Beach, FL.